Common Questions
Jung Seed Company does NOT sell GMOs.
We do, however, sell hybrid and heritage or heirloom seeds. There is an increasing amount of misleading information circulating regarding GMO's (genetically modified organisms) and how they are being confused with hybrids. Click here to read more about the differences between GMO and hybrid seed.
To request a free catalog by mail, simply fill out our catalog request form. Once you've submitted the form, you will automatically be added to our catalog mailing list. If you have placed an order with JungSeed.com within this last season, you will be added to our catalog mailing list as well and there is no need for you to fill out the catalog request form.
*The next mailing of our Spring 2024 catalog will be in December 2023.
Can't wait to read the Jung Seed catalog?
There's no need to wait for the snail mail version of the catalog. Go virtual! We offer the complete Spring 2024 Jung Seed catalog online. To access the online version, please Click Here.
If you prefer to mail your order, and need an order form, we have provided PDF files of the front and back of our order form for your convenience. Please click on the links below to access the order form.
Spring Order FormFederal and state statutes impose restrictions on the shipment of nursery and greenhouse stock in an effort to minimize the spread of harmful insects, diseases, and other pests. Below is a general outline of the states with restrictions and the specific products that are restricted.
HI: No shipments of seeds, plant material or supplies.
AK: Seeds only. No shipments of plant material or supplies.
AZ and CA: No shipments of bulbs or live plants.
CO: No plums, currants, gooseberries or potatoes.
WA: No currants, gooseberries, grapes, leek plants, onion plants and sets, shallots or potatoes.
OR: No grapes, potatoes, walnuts, Buddleia or Cortaderia.
ID: No shipments of bean seed or nursery stock.
MT and NV: No potatoes.
DE, ME, MA, MI, MT, NC, NH, NJ, NM, RI, and WV: No gooseberries or currants.
PUERTO RICO, CANADA and foreign countries: No shipments of any kind.
Sorry, we are unable to ship vegetable plants to the following states: AK, AZ, CA, GA, HI, ID OR, and WA.
*Please check with your local Cooperative Extension Office or Dept. of Agriculture for specific restrictions in your area.
Seeds and non-perishable products are usually sent immediately.
Live plants, bulbs, shrubs and trees are shipped at the best time for planting in your area. Please click here to see a chart of approximate shipping times.
We will email you when your order has shipped as long as you provided a valid email address when placing your order. The shipping confirmation email will contain a shipment tracking number. Please use this number to track the package.
I didn't receive my shipping confirmation email.
Sometimes shipping confirmation emails get "stuck" in people's junk or spam folders. Please check both of these folders to see if the shipping confirmation email is located there. If you do not receive a shipping confirmation email, please call our toll-free customer service line, 800-349-1071, and our customer service staff will provide you the tracking information.
Drop ship means the products are shipped directly from our supplier.
When looking at the details of our products some of the items will have a Care Level. This is an indicator of the difficulty that a gardener might have when growing and caring for that particular item. Here is a description of what each Care Level mean:
1 = Easy - these items are the easiest crops to grow. They are quick to mature and seed can be sown directly in the garden.
2 = Moderately Easy - these items are generally easy, but a bit more demanding or longer in crop time than 1s. They include items that can be sown directly in the garden, but have a moderate to long days to maturity.
3 = Normal - these items include the bulk of plants, including most types that are started from seed indoors and transplanted to the garden.
4 = Somewhat Difficult - these items have certain needs or requirements that must be met to have success with them. These may include specific soil requirements, need for a long growing season to mature, or preventative spraying for pest and disease control.
5 = Difficult - these items can be challenging to grow, as they have very specific site requirements or environmental needs that must be met in order for them to grow well.
Please open and inspect your shipment immediately upon arrival and notify customer service within 72 hours of any perceived issues or problems. We reserve the right to request good representative photos of the plants or products in question, or the possible return of any product deemed unsatisfactory prior to approval of any adjustments. We do not guarantee against loss due to local seasonal weather conditions, neglect, disease, or damage from insect or animal pests, as these conditions are outside of our control. In no case will we be liable for any amount greater than the purchase price.
SPRING SHIPMENTS: A credit voucher will be issued one time for any plant materials which fail to grow, provided they have been properly planted and cared for, according to our instructions, and we are notified within 90 days of shipment receipt. Annual plants (flowers, herbs, and vegetables) are only guaranteed to arrive in good condition. Sale items will only be issued a credit voucher for the purchase price.
SUMMER/FALL SHIPMENTS: A credit voucher will be issued one time for bulbs or plants shipped in summer or fall which fail to grow, provided they have been planted and cared for according to our instructions, the loss is not due to poor winter protection or rodents, and we are notified by June 1st of the following year.
SEEDS: We guarantee that the seeds we sell conform to the label description, as required by State and Federal Seed Laws, within recognized tolerances. We make no other guarantees, expressed or implied, of merchantability, fitness for purpose, or otherwise, of the seed or of the crops grown from the seed, other than germination. If seeds have been properly cared for, according to our instructions, and still fail, we will issue a credit voucher one time. Our liability is limited to the purchase price of the seed.
GARDENING SUPPLIES & ACCESSORIES (non-growing items): We guarantee complete satisfaction when used according to manufacturer's instructions. Report any unsatisfactory products within 30 days of shipment receipt for replacement, credit, or refund of the purchase price.
Shipping charges are not refundable. Jung Seed Co. mail orders cannot be returned at Jung Garden Center locations.
Although every precaution is taken to ensure accuracy, errors in price, quantity and/or specifications may occur. We reserve the right to correct such errors.
**IF YOU NEED HELP WITH YOUR PRODUCTS...contact us as soon as a problem is noticed. We aim to provide our customers with the highest level of horticultural support, advice, and assistance to help them be successful with their gardens. We can be emailed at info@jungseed.com, called at 1-800-297-3123, or contacted through Facebook Messenger or Instagram Direct Message.
If you or your company is Tax Exempt, please contact us to discuss steps to be registered with Jung Seed Company.
Christy Schmidt
Email: christy.schmidt@jungseed.com
Phone: 920-326-3121 ext. 4158
We accept Visa, Discover, Mastercard, American Express credit cards for all types of orders. We accept checks and money orders for mail orders.
Tax laws now require us to collect sales tax on all shipments.
We process our orders very quickly so we may not be able to modify an existing order. However, if you do need to change an order, please contact us as soon as possible and we will try to accommodate the request. Our customer service department can be reached 800-349-1071 at or click here to fill out our online customer service form.
Some blogs and websites have been stating that Jung Seed Company is owned by Monsanto. This is not true. Jung Seed Company has been independent and family owned and operated since its beginnings in 1907. We are being confused with a farm seed company by the name of Jung Seed Genetics that is owned by Monsanto, but there is no affiliation between us.
A little company history may be helpful in clearing up the confusion. J. W. Jung Seed Company and its garden centers are still family owned and operated. My name is Dick Zondag and my grandfather, J. W. Jung, started the business here in Randolph over 106 years ago. For a number of years the Jung family operated both a home garden company known as J. W. Jung Seed Company and a farm seed company called Jung Farms. Over 15 years ago, the 2 companies split, with the Seed Company becoming solely owned by the Zondag family (my mother was J. W. Jung's daughter). Jung Farms became solely owned by my uncle and cousin, the name was changed to Jung Seed Genetics and several years ago they sold this farm seed company to Monsanto.
A product labeled "backordered" means the item is not currently available or the item is available but not currently ready to ship. Click here to find out when products are ready to ship for your region. If you have any additional questions regarding the availability of a backordered item, please contact customer service at 800-349-1071 or click here to fill out our online customer service form.
Thank you for your interest in Jung Seed Company. We believe in sharing our blessings with those in need and appreciate the opportunity to give back. The Jung Seed family is asked to support hundreds of worthwhile charitable causes and events each year. We are honored to receive these requests and make every effort to accommodate as many as possible but are simply unable to support them all.
For your organization to be considered for a donation, you must comply with the following giving guidelines:
- The online donation form must be filled out completely. If an item does not apply, please enter "NA".
- Your organization/event must be located near the communities of our 5 WI Jung Garden Centers.
- An organization is eligible to receive only one donation per year.
- Your donation form must be received at least four (4) weeks prior to the day your organization needs the item.
How to apply for a donation:
To submit a request, please complete the downloadable form below and send it to the below mailing address. As we receive numerous requests weekly, we will only respond to requests that are selected for donation fulfillment.
ATTN: Rebecca McGee, Donations
Jung Seed Co.
335 S. High street
Randolph, WI 53596
Click here for the Donation Request Form Download (updated form attached)
Thank you for all that you are doing to support your community. We wish you the very best with your charitable and fundraising efforts!
The only place that we widely distribute coupon codes is through our email newsletter. You can subscribe to that newsletter from our front page or going here to sign up.
We have, and continue to take a proactive approach to help maintain a healthy pollinator population by avoiding products that contain neonicotinoids in the production of all our mail order plants. We concentrate our efforts to employ organic integrated pest management strategies, as we can with a holistic and ecological pest suppression methodology, and we encourage our customers to do the same.
We do not accept customer requested order delivery dates.
